Administrative Assistant for a concierge One-on-One Physical Therapy Clinic

• Location: Scripps Ranch, San Diego, CA

Position Type: Full-Time, In-Person

Pay Range: $20–$24/hour + $100/month HRA + bonus opportunities

Approximate Hours: 8-5 Monday-Friday (35-40 hrs/wk)

🌿 About Auto-Ness Physical Therapy

Auto-Ness is a boutique wellness and rehabilitation clinic dedicated to helping active individuals recover from pain and get back to doing what they love. We take a personalized, whole-person approach to care—and that applies to how we treat our team too. You won’t be just another front desk person here. You’ll be a key part of a mission-driven, fast-moving, growth-focused team.

🔎 Who We’re Looking For

We’re hiring a Client Experience & Operations Coordinator—someone who’s organized, people-oriented, and passionate about health and wellness. You’ll keep things running smoothly behind the scenes, help guide patients through their care, and support outreach and marketing efforts.

✅ You Might Be a Great Fit If You:

• 💪 Care about health, movement, and helping others

• 📅 Love systems, checklists, and Google Sheets

• 📞 Communicate with warmth and clarity—by phone, text, or email

• 🤸‍♀️ Have worked in gyms, PT clinics, fitness centers—or simply live an active lifestyle

• 🧠 Thrive in organized, fast-paced environments

• 🎨 Know your way around Canva or social media (bonus!)

• 🤸‍♀️ Have worked in gyms, PT clinics, fitness centers—or have a background in personal training or group fitness

• 🧘 Are passionate about staying active—even if it’s not your full-time career

🧰 What You’ll Be Doing

Patient & Client Experience

• Greeting patients and managing day-to-day scheduling

• Communicating through phone, email, and text with empathy and professionalism

• Following up with prospective patients and helping re-engage returning ones

• Guiding patients through their plans of care with clarity and consistency

Operations Support

• Maintaining our CRM and backend systems

• Tracking cancellations, conversions, and team performance

• Prepping materials, managing forms, and supporting daily clinic flow

• Refining documentation, templates, and internal SOPs

Marketing & Events (Bonus Area)

• Assisting with workshop setup, tabling events, and referral follow-up

• Supporting content creation using Canva or AI tools

• Helping manage email newsletters and engagement analytics

🎯 Qualifications

• 1–3 years in administrative, customer service, or front desk roles

• Strong written and verbal communication

• Experience in healthcare, wellness, fitness, or personal training is a big plus

• Tech-friendly: Google Workspace, basic Canva, social scheduling, CRM tools

• Organized, coachable, and ready to grow

Bonus: Background in group fitness, coaching, or personal training certification (or interest in eventually moving toward that path)

🎉 Perks & Culture

• $20–$24/hour starting pay (depending on experience)

• $100/month HRA stipend

• Paid time off + bonus opportunities

• Hands-on training, mentorship, and clear expectations

• Fun quarterly team outings (paddleboarding, team dinners, etc.)

• A workplace culture that values clarity, growth, and contribution

🚀 Career Growth Opportunities

This isn’t just a job—it’s a launch pad. If you’re curious, coachable, and driven, you could grow into roles like:

• Marketing & Events Coordinator

• Social Media Lead/Manager

• Client Success or Wellness Program Lead

• Admin Operations Manager

We build around your strengths as you grow with us.

📩 Ready to Apply?

We’d love to hear from you. Apply now by submitting your resume and a short message about why you’re a great fit below: